No Refunds (Exchanges only within the first 7 days after you receive the item)
Warranty: All bracelets and charms are backed by our One Year Warranty. We value our products! If any bracelet or charm gets damaged or fades within a year from the date of receipt we will replace them FREE of charge. We will replace them once we receive the returned item. Bracelet repairs are also included (loose or missing charms)
No Refunds (Exchanges or Shop Credit ONLY for All (Praycelets MERCH items) We offer exchanges or shop credit within three days from the date you receive the item. Exchanges or shop credit will be granted for any defective item or any item received not working properly.
Note: We must receive your originally purchased item back before a replacement can be shipped
1. Notify us regarding your return/exchange through the Message Us button located directly on the website.
2. Once we are notified and aware of your return/exchange. Ship the item to our PO Box Address: Attn: Vonsonita Dorsey (Praycelets)
9602 US Highway 19, Port Richey, FL 34673 PO Box #172
3. Once you have shipped the item please send us the tracking number through the Message Us button on the website.
4. Once we receive the item we will ship the replacement item back to you.
5. Please allow 3 to 5 business days to receive your replacement/exchange item.
***The consumer is responsible for the initial shipping cost, praycelets will pay to ship the item back to you***